Quality

Quality

High Quality & The Best Refurbished Workstations and IT Products

Ballistic Computers knows that a good price means nothing if the product isn’t up to your standards.

That's why the Ballistic Computers quality program assures that all of our products meet and exceed the highest quality industry standards. Our refurbishing program was designed and implemented by certified professionals with years of expertise in IT products to assure that we provide only the best refurbished computers.
 

The our six-step process ensures that you receive quality refurbished equipment that will meet all factory specifications.

  1. Ballistic Computers only sources our products from trusted partners. Some of our partners are leaders in the industry.
  2. We performs a visual inspection on all product received to assess external condition and useability. We document part numbers, quantity, and condition and all of the internal components such as CPU, memory, hard drives, and other components.
  3. All inventoried equipment then goes through our rigorous diagnostic evaluation process, which includes a complete functional test and part replacement (if needed), and thorough cleaning. In this intensive step, our inspectors work thoroughly with the equipment to make sure it’s working to its maximum potential. We use industry leading software to test individual components. Depending on the generation and model of the computer, the latest diagnostic utility is downloaded from the manufacturer and all Computers are tested when we recieve them and once again before they ship to you.
  4. When you place your order with Ballistic Computers we performs an equipment upgrade based on the product you ordered that meets your specifications. Specific parts are pulled for each order. Our technicians then update the Bios and firmware on your computer. If your computer comes wit an Operating System we preform an update check and install all necessary updates.
  5. All computers then undergoes our full burn-in test before shipment to ensure the highest performance. This step guarantees that your product will perform at 100 percent the first time you use it.
  6. Your workstation, desktop, or laptop is then securely packed by our shipping department so your shipment arrives safely.